There is a limit on the amount you can send and receive in a single transaction using BitRail. Current limits applicable to BitRail accounts are listed in the BitRail User Agreement. Please feel free to contact BitRail customer support with any other

There is a limit on the amount you can send and receive in a single transaction using BitRail. Current limits applicable to BitRail accounts are listed in the <a href="https://bitrail.io/user-agreement/" rel="noopener noreferrer" target="_blank">BitRail User Agreement</a>.&#xA0;Please feel free to contact BitRail customer support with any other questions or concerns.

Is there a limit on how much I can send and receive in a single transaction?

When you receive money from someone via BitRail, you will receive an email notification. Additionally, you can follow the steps below to see your incoming transactions:.

When you receive money from someone via BitRail, you will receive an email notification. Additionally, you can follow the steps below to see your incoming transactions:&#xA0;<ul><li><a href="https://app.bitrail.io/auth/login" rel="noopener noreferrer" target="_blank">Log in</a> to your BitRail account</li><li>Click&#xA0;Transactions at the top of your BitRail Dashboard</li><li>The transactions page will open and show the recent transactions</li></ul>&#xA0;&#xA0;&#xA0;&#xA0;&#xA0; <img src="https://hsfiles.gorgias.help/gm/help-centers/24634/attachments/f2111f3b-1eea-4335-b164-0acb5c6e551e.png" class="fr-fic fr-dii"><ul><li>Click on the filter -icon which is on the right-hand side of the Transaction Search -field</li><li>Select Incoming and click the&#xA0;Show Matching Transactions button</li></ul>&#xA0; <img src="https://hsfiles.gorgias.help/gm/help-centers/24634/attachments/d0ea5abd-6a74-47e6-8da6-dccaca254828.png" class="fr-fic fr-dii"> &#xA0;<ul><li>Transactions will be displayed based on the filter you selected &#xA0;&#xA0;&#xA0;<img src="https://hsfiles.gorgias.help/gm/help-centers/24634/attachments/2da56ac8-2c2a-43c8-8322-0613e5491b90.png" class="fr-fic fr-dii"></li></ul>&#xA0;<ul><li>Click on a transaction to see the Transaction Details&#xA0;&#xA0;&#xA0;&#xA0;&#xA0;&#xA0;&#xA0;&#xA0;&#xA0;&#xA0;&#xA0;&#xA0;&#xA0;<img src="https://hsfiles.gorgias.help/gm/help-centers/24634/attachments/110ef5bc-85dc-4f10-9f97-8c99f37c8fe7.png" class="fr-fic fr-dii">&#xA0;&#xA0;&#xA0;&#xA0;&#xA0;&#xA0;</li></ul>

How do I know if I received money?

You can see all your transactions with BitRail and view your transaction history when you log in to your BitRail Wallet. Once you are logged in, click on Transactions at the top. You can search for transactions based on the following filters by click

You can see all your transactions with BitRail and view your transaction history when you log in to your BitRail Wallet. Once you are logged in, click on Transactions at the top.&#xA0;<img height="149" src="https://hsfiles.gorgias.help/gm/help-centers/24634/attachments/34d9f981-1bb8-4e16-823b-7465f1a7e61a.png" width="906" class="fr-fic fr-dii">You can search for transactions based on the following filters by clicking the quick filter icon at the right side of the Transaction Search -field.&#xA0;<ul><li>By Direction<ul><li>Incoming</li><li>Outgoing</li></ul></li><li>By Type<ul><li>Between your accounts</li><li>Between you and other users</li><li>Order payments</li></ul></li><li>By Date<ul><li>Today</li><li>Last week</li><li>This month</li><li>Last 30 days</li><li>Last year</li><li>Any time (default selection)</li></ul></li></ul>

How to see my transaction history?

If you think your account has a transaction you do not recognize follow these steps:

If you think your account has a transaction you do not recognize follow these steps:<ul><li>Review the transaction details carefully to see when and who made the transaction</li><li>If you recognize the other party (for example, your bank or a merchant), contact them directly to resolve the issue</li><li>If you do not recognize the transaction and it was not authorized by you, you can contact BitRail Support at <a href="mailto:support@bitrail.io">support@bitrail.io</a>&#xA0;</li></ul>

How do I dispute a transaction on my account?

BitRail Support Articles 

Overview

Transactions, Buy & Sell

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Protecting Yourself Against Fraudulent Emails

Recognizing BitRail Emails

Fraud Awareness

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How to correctly submit KYC proof of identity & address documents - Verification Documents / What to do when my identity verification fails

Is my information secure?

Where can I find BitRail User Agreement?

How does BitRail Protect Your Privacy - Privacy Policy

Security & Privacy

General

How to Sign Up with BitRail

Additional Verification Required - BitRail Verification Documents

A verified address is required to complete transactions

What happens if I don’t complete identity verification process for BitRail

What is the difference between an individual and a business vault type?

Can the same bank account be set up by two different users?

How to Create BitRail Account

Sign Up & Account Setup

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Email Verification Required / How to Verify Email Address

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Why do I need to enter my phone number for BitRail?

Mobile phone does not receive verification text link - troubleshooting steps

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Mobile phone verification link or text message does not work / Verification link expired during Sign Up or Log In

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Why do I need to enter the last four digits of my social security number?

Social Security Number

Sign up

How To Login Into Your BitRail Account Using Two Factor Authentication - TFA

Forgot Password / How to Recover BitRail Password

Is the authentication page secure?

Log In

How to change email address on your BitRail account

How to change phone number on your BitRail account

How to change mailing address on BitRail Wallet - Address Change

How do I edit or change my BitRail vault handle?

Where can I find my vault handle?

Profile & Settings

I can't login. The mobile phone authentication link is not working. TFA not working

I didn’t receive authentication link to my mobile phone during log in

Log in

Reviewing Previous Transactions In Your BitRail Account.

Why was I charged a $10.00 fee? ~ Payment FAILED

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How to issue a refund using BitRail

How to resolve negative balance in your BitRail account

How to cancel a BitRail transaction

Why did My BitRail Payment Fail?

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BitRail Transactions

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How to Add Bank Account Instantly to BitRail Wallet

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How to Manually Verify Your Bank Account Ownership for BitRail

Bank Verification Deposits Not Received to Bank Account

How to Remove Bank Account from Your BitRail Wallet

Your Bank Verification Has Failed - BitRail

How to Add Bank Account to BitRail

How to Transfer Money from Your Bank Account to Your BitRail Wallet

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Why is my BitRail transaction in pending status? / Pending Transaction

Bank Account

BitRail Rewards