How do I dispute a transaction on my account?Updated a year ago

If you think your account has a transaction you do not recognize follow these steps:

• Review the transaction details carefully to see when and who made the transaction
• If you recognize the other party (for example, your bank or a merchant), contact them directly to resolve the issue
• If you do not recognize the transaction and it was not authorized by you, you can contact BitRail Support at [email protected]