BitRail Support Articles  logo
BitRail Support Articles  logo

All articles

How do I dispute a transaction on my account?Updated 7 months ago

If you think your account has a transaction you do not recognize follow these steps:

  • Review the transaction details carefully to see when and who made the transaction
  • If you recognize the other party (for example, your bank or a merchant), contact them directly to resolve the issue
  • If you do not recognize the transaction and it was not authorized by you, you can contact BitRail Support at [email protected] 
Was this article helpful?