To log in to your BitRail wallet you will need to complete two-factor authentication (TFA) using your mobile phone. Follow these steps:. If you are unable to log in to your account, or cannot log in because the phone authentication link keeps showing

To log in to your BitRail wallet you will need to complete two-factor authentication (TFA) using your mobile phone. Follow these steps:
<ul>
<li>
Log in to your BitRail wallet: <a href="https://app.gunbrokerpay.com/login"><a href="https://app.bitrail.io/login">https://app.bitrail.io/login </a></a>
</li>
<li>Enter your email and password and click Log In</li>
<li>Wait to see &quot;We have sent authentication links to&quot;&#xA0;</li>
<li>Go to your text messages on your mobile phone and find a text &#x201C;Ignore if you did not attempt to Login to BitRail </li>
<li>Open the text message and click the link</li>
<li>Click &quot;Continue authentication&quot;&#xA0;</li>
<li>Wait for the &quot;Authenticating&quot; to complete</li>
<li>When you see &quot;Authentication Complete&quot; you can close the window and return to your login screen</li>
</ul>
<h2 id="troubleshooting-steps">Troubleshooting Steps&#xA0;</h2>
<h3 id="try-yourself">Try yourself:&#xA0;</h3>
If you are unable to log in to your account, or cannot log in because the phone authentication link keeps showing &#x201C;Authenticating&#x201D;, please try again after few minutes. Sometimes this can happen due to multiple reasons. For example, slow connection speeds or mobile network operator issues.&#xA0;
If the link continues to show &#x201C;Authenticating&#x201D; and does not complete, try the following:
<ul>
<li>Make sure you turn off any default text message blocking features that may be offered by your mobile phone operator</li>
<li>Clear the cache of the browser you are using in your mobile phone (Safari, Chrome, etc.)</li>
<li>Reboot your mobile phone</li>
<li>Clear the cache of the browser you are using on your computer (Safari, Chrome, etc.)</li>
<li>Reboot your computer</li>
<li>
Try the login process again. Log in to your BitRail wallet at <a href="https://app.bitrail.io/login">https://app.bitrail.io/login </a>&#xA0;
</li>
<li> and use the new link you receive to your mobile phone</li>
<li>Note that the link is valid only for few minutes so make sure to use the latest link you received</li>
</ul>
<h3 id="get-assistance">Get assistance:&#xA0;</h3>
If you still continue having problems logging in, please provide our support team with a short description of your issue along with screenshots of where you are stuck. Send your email to our <a href="mailto:support@gunbrokerpay.com?subject=GunBroker%20Pay%20LogIn%20Problem" rel="noopener noreferrer" target="_blank">Customer Support</a>.&#xA0;
&#xA0;

I can't login. The mobile phone authentication link is not working. TFA not working

BitRail uses two-factor authentication (TFA) during login for additional account security. If you did not receive a text message with the authentication link to your mobile phone during login, follow the steps below to troubleshoot your issue. First,

BitRail uses two-factor authentication (TFA) during login for additional account security.&#xA0;
If you did not receive a text message with the authentication link to your mobile phone <a href="https://app.gunbrokerpay.com/login" rel="noopener noreferrer" target="_blank">during login</a>, follow the steps below to troubleshoot your issue.
First, log in to your <a href="https://app.bitrail.io/login%20" rel="noopener noreferrer" target="_self">BitRail account here</a>.&#xA0;
<ul>
<li>Enter your email and password and click Log In
</li>
<li>Wait until you see a screen with &quot;We have sent authentication link to&quot; - you should see the last four digits of your mobile phone number on this screen</li>
<li>Check the recent text messages on your mobile phone to see if you have a message from BitRail.</li>
<li>The message starts with &quot;To login to BitRail click:&quot; followed by the link&#xA0;</li>
<li>If you find the message, click or tap the link to continue your log in</li>
<li>Next, click or tap Continue Authentication on the Two Factor Authentication -screen</li>
<li>You will see &quot;Authentication Complete&quot; after you have been successfully authenticated</li>
<li>You can now close this window and return to the screen you used to log in</li>
<li>NOTE: The&#xA0;link is&#xA0;only valid for&#xA0;15 minutes. After that, you will have to start the verification process over</li>
</ul>
If you cannot find the the factor authentication (TFA) text message on your mobile phone, please try the following:&#xA0;
<ol>
<li>Make sure that all the devices you&apos;re using have been updated to the latest operating system and app versions</li>
<li>Clear your browser cache and restart your computer or mobile device you are using to log in to your BitRail account</li>
<li>Check your network connection</li>
<li>Restart your mobile phone you are using to receive the TFA text messages</li>
<li>Verify that you have not stopped receiving text messages from us. This can happen if you answered &quot;stop / unsubscribe / end / quit / cancel&quot; at any time to our number. If you stop receiving text messages from us, you need to restart receiving them, and restart your log in process</li>
<li>If our system detects that your mobile phone cannot temporarily receive text messages from us, you should receive an TFA Email that you can use to temporarily log in. If this email was sent to you, the email subject is &quot;Two-Factor Authentication&quot;</li>
</ol>
If you still cannot log in and need assistance, please take screenshots of the steps you take when you log in and send them to us with details, so that we can see where you&apos;re getting stuck.
You can contact our <a href="mailto:support@gunbrokerpay.com?subject=GunBroker%20Pay%20Phone%20Authentication%20Link%20Issue" rel="noopener noreferrer" target="_blank">Customer Support here</a>.

I didn’t receive authentication link to my mobile phone during log in

BitRail Support Articles 

Phone Number

Log in

GunBroker has ended the contract with BitRail as of May 4th, 2023.

New U.S. Tax Reporting Requirements for Tax Year 2022 Form 1099-K

Where is my BitRail USD Account?

What is FreedomCoin & BitRail Digital Wallet

BitRail Digital Wallet

What is BitRail?

BitRail

Why do I receive BitRail Emails?

Recognizing BitRail Emails

Protecting Yourself Against Fraudulent Emails

How to correctly submit KYC proof of identity & address documents - Verification Documents / What to do when my identity verification fails

Is my information secure?

Where can I find BitRail User Agreement?

How does BitRail Protect Your Privacy - Privacy Policy

How to report fraud or suspected fraud?

Security & Privacy

General

How to Sign Up with BitRail

Additional Verification Required - BitRail Verification Documents

A verified address is required to complete transactions

What happens if I don’t complete identity verification process for BitRail

What is the difference between an individual and a business vault type?

Can the same bank account be set up by two different users?

How to Create BitRail Account

Sign Up & Account Setup

How to verify BitRail email address

Email Verification Required / How to Verify Email Address

Email address

Why do I need to enter my phone number for BitRail?

Mobile phone does not receive verification text link - troubleshooting steps

What happens if I don't enter my phone number during sign up?

Mobile phone verification link or text message does not work / Verification link expired during Sign Up or Log In

What happens if I skip entering my social security number?

Why do I need to enter the last four digits of my social security number?

Social Security Number

Sign up

How To Login Into Your BitRail Account Using Two Factor Authentication - TFA

Forgot Password / How to Recover BitRail Password

Is the authentication page secure?

Log In

How to change email address on your BitRail account

How to change phone number on your BitRail account

How to change mailing address on BitRail Wallet - Address Change

How do I edit or change my BitRail vault handle?

Where can I find my vault handle?

Profile & Settings

Reviewing Previous Transactions In Your BitRail Account.

Why was I charged a $10.00 fee? ~ Payment FAILED

Will BitRail report my business sales to the IRS?

How to issue a refund using BitRail

How to resolve negative balance in your BitRail account

How to cancel a BitRail transaction

Why did My BitRail Payment Fail?

Your Payment Has Failed

BitRail Transactions

Unable to connect bank account to BitRail Wallet

How to Add Bank Account Instantly to BitRail Wallet

How to Add Bank Account Manually to your BitRail Wallet

How to Manually Verify Your Bank Account Ownership for BitRail

Bank Verification Deposits Not Received to Bank Account

How to Remove Bank Account from Your BitRail Wallet

Your Bank Verification Has Failed - BitRail

How to Add Bank Account to BitRail

How to Transfer Money from Your Bank Account to Your BitRail Wallet

How to Transfer Money from Your BitRail Wallet to Your Bank Account

Why is my BitRail transaction in pending status? / Pending Transaction

Bank Account

Is there a limit on how much I can send and receive in a single transaction?

How do I know if I received money?

How to see my transaction history?

How do I dispute a transaction on my account?

Overview

Transactions, Buy & Sell

BitRail Rewards