During your sign up, we attempt to verify your information through a third party. If we are unable to successfully verify your identity automatically, you will need to supply additional information so that we can complete the process.
If you do not complete the automated identity verification process, you will receive an email: GunBroker Pay Verification Documents.
Note that even if you did not complete the automated identity verification during your initial sign up, you may still be able to complete it using our automated process.
IMPORTANT: if you want to start bidding or selling on GunBroker.com today, you must use the automated process to get your GunBroker Pay account verified today.
This article contains the following sections:
How to complete your identity verification using the automated process:
- Check that you are logged out of GunBroker Pay
- Then Log in again and follow the instructions on the screen
- You may be asked to add your mobile phone number and/or last 4 of your social security number to complete the automated verification
How to complete manual identity verification:
If you are still not able to complete the automated identity verification, or prefer to send us documentation instead, please send us one document from each of the two categories below.
The manual identity verification process can take for up to 3 business days.
Government Photo ID:
A copy of a valid government photo ID, including name, address, and date of birth. We need a complete copy of the document, with all the dates visible, including date issued, expiration and date of birth.
Recent Utility Bill or Account Statement:
A copy of a recent document showing the date, your name, and current mailing address. This may be a utility bill (electric, gas, cable, internet), pay stub, mobile phone bill, or similar statement. We do not accept PO BOX, PMBs or personal suite addresses. The document must be dated within the last two months. We need a complete, full page copy of your bill or account statement with current dates clearly visible to verify your mailing address.
You can black out any sensitive information (for example: account numbers, social security number or username).
Please send your documents to our Customer Support.
Note: if you can successfully complete your identity verification using the automated process, you do not need to send us documentation for manual verification.