If you do not enter your mobile phone number during sign up and click "Submit documentation instead", we'll have to manually verify your identity since we can't validate your information through a third party.
If you prefer to complete your identity verification by sending us documentation, you will need to send us a valid photo ID along with a bill showing your name and address. See this article for details on manual identity verification.
We highly recommend that you add your mobile phone number to your account for additional security.
Note that even if you did not complete the automated identity verification during your initial sign up for BitRail, you may still be able to complete it using our automated process by following these steps:
- Make sure you are logged out of BitRail
- Then, Log in again and follow the instructions on the Verify Your Phone Number screen
Note: if you can successfully complete your identity verification using the automated process, you do not need to send us documentation for manual verification.