In some cases, you can change your mailing address when you are logged in to your BitRail Wallet.
- Log in to your BitRail Wallet
- Click your name in the upper right hand corner and select Vault Settings
- Click on the Home Address
- New page will be opened
- Enter your new mailing address and click on Update Address button
Note that in some cases your account status does not allow you to update your mailing address directly in your account. In this case, please contact Customer Support and request to change your mailing address.
When you request to change your mailing address, you need to send a copy of a recent bill or statement with your request. Read this article for more information: How to correctly submit KYC proof of identity & address documents - Verification Documents